Tyler knows exactly what it feels like to be stranded in the middle of Seattle with a broken-down e-bike and no clear path forward. Two years ago, he lived that frustration firsthand, stuck on the side of the road with a bike that would not move and no service in the city equipped to help him. Instead of waiting for someone else to solve the problem, he built the solution himself.
The result is Speedy’s E-Bike Rescue, Seattle’s first dedicated roadside rescue service for e-bikers and cyclists across the city and the Eastside. The premise is built around one thing most riders have never had access to before: a guaranteed response time. When a member runs into trouble, whether their bike breaks down mid-ride on a busy arterial or fails to start outside their front door, they send a quick text. Speedy’s team drives out within 90 minutes or less, loads the bike into their van, and delivers it directly to whichever bike shop the rider prefers. There are no phone queues, no vague estimated arrival windows, and no need to figure out how to transport a heavy e-bike across the city on your own.
